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Top 12 Microsoft Dynamics 365 Alternatives & Competitors (2026)

Considering options beyond Microsoft Dynamics 365? Here are the best-ranked crm software alternatives for 2026, independently scored and compared.

Why consider an alternative to Microsoft Dynamics 365?

Microsoft Dynamics 365 is a CRM platform for managing pipeline, contacts, and revenue forecasting. It scores 90/100 in our CRM Software ranking. Still, the best tool depends on your company size, budget, integrations, and support needs — so it's worth comparing Microsoft Dynamics 365 against the top alternatives below before deciding.

The best Microsoft Dynamics 365 alternatives, ranked

  1. #1

    Salesforce

    Elite
    92/100
    Capability92/100
    Ease of use93/100
    Value90/100

    Why it's a Microsoft Dynamics 365 alternative: Ranks higher than Microsoft Dynamics 365 overall in our CRM Software evaluation (92 vs 90/100).

    Salesforce is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  2. #2

    HubSpot CRM

    Elite
    91/100
    Capability91/100
    Ease of use88/100
    Value88/100

    Why it's a Microsoft Dynamics 365 alternative: Ranks higher than Microsoft Dynamics 365 overall in our CRM Software evaluation (91 vs 90/100).

    HubSpot CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  3. #3

    Zoho CRM

    Elite
    91/100
    Capability93/100
    Ease of use87/100
    Value88/100

    Why it's a Microsoft Dynamics 365 alternative: Ranks higher than Microsoft Dynamics 365 overall in our CRM Software evaluation (91 vs 90/100).

    Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  4. #4

    Pipedrive

    Elite
    90/100
    Capability91/100
    Ease of use90/100
    Value86/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    Pipedrive is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  5. #5

    Freshsales

    Elite
    89/100
    Capability87/100
    Ease of use84/100
    Value88/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    Freshsales is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  6. #6

    Insightly

    Elite
    89/100
    Capability90/100
    Ease of use87/100
    Value89/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    Insightly is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  7. #7

    Copper

    Elite
    88/100
    Capability90/100
    Ease of use83/100
    Value89/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    Copper is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  8. #8

    Close

    Premium
    88/100
    Capability87/100
    Ease of use89/100
    Value86/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    Close is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  9. #10

    Nutshell

    Premium
    86/100
    Capability84/100
    Ease of use81/100
    Value82/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    Nutshell is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

  10. #11

    SugarCRM

    Premium
    86/100
    Capability86/100
    Ease of use84/100
    Value86/100

    Why it's a Microsoft Dynamics 365 alternative: A strong, well-ranked alternative to Microsoft Dynamics 365 in CRM Software.

    SugarCRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Evaluated on automation depth, integration breadth, and reporting clarity.

See the full CRM Software ranking →

Microsoft Dynamics 365 alternatives — FAQ

What is the best alternative to Microsoft Dynamics 365?

Salesforce is our top-ranked alternative to Microsoft Dynamics 365, scoring 92/100 in CRM Software. Ranks higher than Microsoft Dynamics 365 overall in our CRM Software evaluation (92 vs 90/100).

Is there a cheaper or free alternative to Microsoft Dynamics 365?

Several alternatives below publish transparent pricing — open each profile to compare costs against Microsoft Dynamics 365.

Why look for an alternative to Microsoft Dynamics 365?

Buyers compare alternatives to Microsoft Dynamics 365 to find a better fit for their company size, budget, required integrations, or support model. All 12 options below are independently ranked in CRM Software.