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LiveAgent vs HubSpot Service Hub

An independent, side-by-side comparison of two Customer Support providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.

LiveAgent vs HubSpot Service Hub at a glance

Editorial sub-scores are RankedVendors estimates.

LiveAgentHubSpot Service Hub
Overall score86/10086/100
TierPremiumPremium
Capability (editorial)8487
Ease of use (editorial)8487
Value (editorial)8688
Best forSmall business, Mid-market, EnterpriseSmall business, Mid-market, Enterprise
Pricing modelQuote-basedQuote-based
Headquarters
Founded

Verdict

LiveAgent and HubSpot Service Hub are evenly matched (both 86/100). LiveAgent fits small business, mid-market, enterprise; HubSpot Service Hub fits small business, mid-market, enterprise. The right pick depends on your specific requirements.

Where each one stands out

LiveAgent

LiveAgent runs ticketing, live chat, and knowledge bases.

Best for: Small business, Mid-market, Enterprise

Read LiveAgent review

HubSpot Service Hub

HubSpot Service Hub runs ticketing, live chat, and knowledge bases.

Best for: Small business, Mid-market, Enterprise

Read HubSpot Service Hub review

LiveAgent vs HubSpot Service Hub — FAQ

Is LiveAgent better than HubSpot Service Hub?

LiveAgent and HubSpot Service Hub are evenly matched on RankedVendors (both 86/100) in Customer Support. The better fit comes down to your specific requirements, budget, and company size.

What is the difference between LiveAgent and HubSpot Service Hub?

LiveAgent runs ticketing, live chat, and knowledge bases. HubSpot Service Hub runs ticketing, live chat, and knowledge bases. Both compete in Customer Support; compare their strengths and best-fit company sizes above.

Which is better value, LiveAgent or HubSpot Service Hub?

Our editorial value scores put LiveAgent at 86/100 and HubSpot Service Hub at 88/100. LiveAgent is Quote-based; HubSpot Service Hub is Quote-based. Request quotes from both to compare against your scale.