LiveAgent Review
Customer Support · Ranked #13 of 83
LiveAgent runs ticketing, live chat, and knowledge bases. Reviewed on response metrics, omnichannel coverage, and AI deflection.
Editorial verdict: why LiveAgent ranks 86/100
LiveAgent runs ticketing, live chat, and knowledge bases. On RankedVendors, LiveAgent places 13th of 83 in Customer Support with a Premium-tier score of 86/100.
Worth considering
- LiveAgent doesn’t publish fixed public pricing — request a tailored quote and compare it against alternatives before committing.
- Few public buyer reviews so far, so validate fit with customer references and a hands-on trial.
- Capable in Customer Support, but it sits in our Premium tier — shortlist it alongside our current #1, Zendesk.
About LiveAgent
LiveAgent runs ticketing, live chat, and knowledge bases. Reviewed on response metrics, omnichannel coverage, and AI deflection.
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LiveAgent — frequently asked questions
What is LiveAgent's RankedVendors score?
LiveAgent scores 86/100 on RankedVendors, placing it in our Premium tier and 13th of 83 among the Customer Support providers we track.
How much does LiveAgent cost?
LiveAgent does not publish standard public pricing. Contact LiveAgent directly for a quote tailored to your team size and requirements.
Is LiveAgent worth it?
LiveAgent runs ticketing, live chat, and knowledge bases. It ranks 13th of 83 in Customer Support on RankedVendors. As with any provider, trial it against your shortlist using your own data before committing.
What are the best alternatives to LiveAgent?
Top alternatives in Customer Support include Zendesk, Freshdesk, Intercom, Help Scout. Compare them side by side on our Customer Support ranking.
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