LiveChat Review
Customer Support · Ranked #34 of 83
LiveChat runs ticketing, live chat, and knowledge bases. Reviewed on response metrics, omnichannel coverage, and AI deflection.
Editorial verdict: why LiveChat ranks 78/100
LiveChat runs ticketing, live chat, and knowledge bases. On RankedVendors, LiveChat places 34th of 83 in Customer Support with a Standard-tier score of 78/100.
Worth considering
- LiveChat doesn’t publish fixed public pricing — request a tailored quote and compare it against alternatives before committing.
- Few public buyer reviews so far, so validate fit with customer references and a hands-on trial.
- Capable in Customer Support, but it sits in our Standard tier — shortlist it alongside our current #1, Zendesk.
About LiveChat
LiveChat runs ticketing, live chat, and knowledge bases. Reviewed on response metrics, omnichannel coverage, and AI deflection.
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LiveChat — frequently asked questions
What is LiveChat's RankedVendors score?
LiveChat scores 78/100 on RankedVendors, placing it in our Standard tier and 34th of 83 among the Customer Support providers we track.
How much does LiveChat cost?
LiveChat does not publish standard public pricing. Contact LiveChat directly for a quote tailored to your team size and requirements.
Is LiveChat worth it?
LiveChat runs ticketing, live chat, and knowledge bases. It ranks 34th of 83 in Customer Support on RankedVendors. As with any provider, trial it against your shortlist using your own data before committing.
What are the best alternatives to LiveChat?
Top alternatives in Customer Support include Zendesk, Freshdesk, Intercom, Help Scout. Compare them side by side on our Customer Support ranking.
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