Crisp Review
Customer Support · Ranked #28 of 83
Crisp runs ticketing, live chat, and knowledge bases. Reviewed on response metrics, omnichannel coverage, and AI deflection.
Editorial verdict: why Crisp ranks 80/100
Crisp runs ticketing, live chat, and knowledge bases. On RankedVendors, Crisp places 28th of 83 in Customer Support with a Premium-tier score of 80/100.
Worth considering
- Crisp doesn’t publish fixed public pricing — request a tailored quote and compare it against alternatives before committing.
- Few public buyer reviews so far, so validate fit with customer references and a hands-on trial.
- Capable in Customer Support, but it sits in our Premium tier — shortlist it alongside our current #1, Zendesk.
About Crisp
Crisp runs ticketing, live chat, and knowledge bases. Reviewed on response metrics, omnichannel coverage, and AI deflection.
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Crisp — frequently asked questions
What is Crisp's RankedVendors score?
Crisp scores 80/100 on RankedVendors, placing it in our Premium tier and 28th of 83 among the Customer Support providers we track.
How much does Crisp cost?
Crisp does not publish standard public pricing. Contact Crisp directly for a quote tailored to your team size and requirements.
Is Crisp worth it?
Crisp runs ticketing, live chat, and knowledge bases. It ranks 28th of 83 in Customer Support on RankedVendors. As with any provider, trial it against your shortlist using your own data before committing.
What are the best alternatives to Crisp?
Top alternatives in Customer Support include Zendesk, Freshdesk, Intercom, Help Scout. Compare them side by side on our Customer Support ranking.
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