Zoho CRM vs SugarCRM
An independent, side-by-side comparison of two CRM Software providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.
Zoho CRM vs SugarCRM at a glance
Editorial sub-scores are RankedVendors estimates.
Verdict
Zoho CRM is the higher-ranked of the two on RankedVendors (91/100 vs 86/100), but both are credible CRM Software options. Zoho CRM fits small business, mid-market, enterprise; SugarCRM fits small business, mid-market, enterprise. Match the shortlist to your size and must-have features, and trial before committing.
Where each one stands out
Zoho CRM
Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting.
Best for: Small business, Mid-market, Enterprise
Read Zoho CRM reviewSugarCRM
SugarCRM is a CRM platform for managing pipeline, contacts, and revenue forecasting.
Best for: Small business, Mid-market, Enterprise
Read SugarCRM reviewZoho CRM vs SugarCRM — FAQ
Is Zoho CRM better than SugarCRM?
On RankedVendors, Zoho CRM scores 91/100 versus SugarCRM's 86/100, so Zoho CRM ranks higher overall in CRM Software. The right choice still depends on your size, budget, and must-have features — see the breakdown above.
What is the difference between Zoho CRM and SugarCRM?
Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. SugarCRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Both compete in CRM Software; compare their strengths and best-fit company sizes above.
Which is better value, Zoho CRM or SugarCRM?
Our editorial value scores put Zoho CRM at 88/100 and SugarCRM at 86/100. Zoho CRM is Quote-based; SugarCRM is Quote-based. Request quotes from both to compare against your scale.