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Zoho CRM vs Freshsales

An independent, side-by-side comparison of two CRM Software providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.

Zoho CRM vs Freshsales at a glance

Editorial sub-scores are RankedVendors estimates.

Zoho CRMFreshsales
Overall score91/10089/100
TierEliteElite
Capability (editorial)9387
Ease of use (editorial)8784
Value (editorial)8888
Best forSmall business, Mid-market, EnterpriseSmall business, Mid-market, Enterprise
Pricing modelQuote-basedQuote-based
Headquarters
Founded

Verdict

Zoho CRM is the higher-ranked of the two on RankedVendors (91/100 vs 89/100), but both are credible CRM Software options. Zoho CRM fits small business, mid-market, enterprise; Freshsales fits small business, mid-market, enterprise. Match the shortlist to your size and must-have features, and trial before committing.

Where each one stands out

Zoho CRM

Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting.

Best for: Small business, Mid-market, Enterprise

Read Zoho CRM review

Freshsales

Freshsales is a CRM platform for managing pipeline, contacts, and revenue forecasting.

Best for: Small business, Mid-market, Enterprise

Read Freshsales review

Zoho CRM vs Freshsales — FAQ

Is Zoho CRM better than Freshsales?

On RankedVendors, Zoho CRM scores 91/100 versus Freshsales's 89/100, so Zoho CRM ranks higher overall in CRM Software. The right choice still depends on your size, budget, and must-have features — see the breakdown above.

What is the difference between Zoho CRM and Freshsales?

Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Freshsales is a CRM platform for managing pipeline, contacts, and revenue forecasting. Both compete in CRM Software; compare their strengths and best-fit company sizes above.

Which is better value, Zoho CRM or Freshsales?

Our editorial value scores put Zoho CRM at 88/100 and Freshsales at 88/100. Zoho CRM is Quote-based; Freshsales is Quote-based. Request quotes from both to compare against your scale.