SugarCRM vs Zoho CRM
An independent, side-by-side comparison of two CRM Software providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.
SugarCRM vs Zoho CRM at a glance
Editorial sub-scores are RankedVendors estimates.
Verdict
Zoho CRM is the higher-ranked of the two on RankedVendors (91/100 vs 77/100), but both are credible CRM Software options. SugarCRM fits small business, mid-market, enterprise; Zoho CRM fits small business, mid-market, enterprise. Match the shortlist to your size and must-have features, and trial before committing.
Where each one stands out
SugarCRM
SugarCRM is a customizable CRM for sales, marketing, and service.
Best for: Small business, Mid-market, Enterprise
Read SugarCRM reviewZoho CRM
Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting.
Best for: Small business, Mid-market, Enterprise
Read Zoho CRM reviewSugarCRM vs Zoho CRM — FAQ
Is SugarCRM better than Zoho CRM?
On RankedVendors, Zoho CRM scores 91/100 versus SugarCRM's 77/100, so Zoho CRM ranks higher overall in CRM Software. The right choice still depends on your size, budget, and must-have features — see the breakdown above.
What is the difference between SugarCRM and Zoho CRM?
SugarCRM is a customizable CRM for sales, marketing, and service. Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Both compete in CRM Software; compare their strengths and best-fit company sizes above.
Which is better value, SugarCRM or Zoho CRM?
Our editorial value scores put SugarCRM at 75/100 and Zoho CRM at 88/100. SugarCRM is Quote-based; Zoho CRM is Quote-based. Request quotes from both to compare against your scale.