Salesforce Sales Cloud vs Zoho CRM
An independent, side-by-side comparison of two CRM Software providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.
Salesforce Sales Cloud vs Zoho CRM at a glance
Editorial sub-scores are RankedVendors estimates.
| Salesforce Sales Cloud | Zoho CRM | |
|---|---|---|
| Overall score | 79/100 | 91/100 ✓ |
| Tier | Standard | Elite |
| Capability (editorial) | 77 | 93 ✓ |
| Ease of use (editorial) | 79 | 87 ✓ |
| Value (editorial) | 78 | 88 ✓ |
| Best for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Pricing model | Quote-based | Quote-based |
| Headquarters | — | — |
| Founded | — | — |
Verdict
Zoho CRM is the higher-ranked of the two on RankedVendors (91/100 vs 79/100), but both are credible CRM Software options. Salesforce Sales Cloud fits mid-market, enterprise; Zoho CRM fits small business, mid-market, enterprise. Match the shortlist to your size and must-have features, and trial before committing.
Where each one stands out
Salesforce Sales Cloud
Salesforce Sales Cloud is the market-leading enterprise CRM platform.
Best for: Mid-market, Enterprise
Read Salesforce Sales Cloud reviewZoho CRM
Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting.
Best for: Small business, Mid-market, Enterprise
Read Zoho CRM reviewSalesforce Sales Cloud vs Zoho CRM — FAQ
Is Salesforce Sales Cloud better than Zoho CRM?
On RankedVendors, Zoho CRM scores 91/100 versus Salesforce Sales Cloud's 79/100, so Zoho CRM ranks higher overall in CRM Software. The right choice still depends on your size, budget, and must-have features — see the breakdown above.
What is the difference between Salesforce Sales Cloud and Zoho CRM?
Salesforce Sales Cloud is the market-leading enterprise CRM platform. Zoho CRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Both compete in CRM Software; compare their strengths and best-fit company sizes above.
Which is better value, Salesforce Sales Cloud or Zoho CRM?
Our editorial value scores put Salesforce Sales Cloud at 78/100 and Zoho CRM at 88/100. Salesforce Sales Cloud is Quote-based; Zoho CRM is Quote-based. Request quotes from both to compare against your scale.