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Bitrix24 vs SugarCRM

An independent, side-by-side comparison of two CRM Software providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.

Bitrix24 vs SugarCRM at a glance

Editorial sub-scores are RankedVendors estimates.

Bitrix24SugarCRM
Overall score80/10086/100
TierPremiumPremium
Capability (editorial)7986
Ease of use (editorial)7584
Value (editorial)7686
Best forSmall business, Mid-market, EnterpriseSmall business, Mid-market, Enterprise
Pricing modelQuote-basedQuote-based
Headquarters
Founded

Verdict

SugarCRM is the higher-ranked of the two on RankedVendors (86/100 vs 80/100), but both are credible CRM Software options. Bitrix24 fits small business, mid-market, enterprise; SugarCRM fits small business, mid-market, enterprise. Match the shortlist to your size and must-have features, and trial before committing.

Where each one stands out

Bitrix24

Bitrix24 is a CRM platform for managing pipeline, contacts, and revenue forecasting.

Best for: Small business, Mid-market, Enterprise

Read Bitrix24 review

SugarCRM

SugarCRM is a CRM platform for managing pipeline, contacts, and revenue forecasting.

Best for: Small business, Mid-market, Enterprise

Read SugarCRM review

Bitrix24 vs SugarCRM — FAQ

Is Bitrix24 better than SugarCRM?

On RankedVendors, SugarCRM scores 86/100 versus Bitrix24's 80/100, so SugarCRM ranks higher overall in CRM Software. The right choice still depends on your size, budget, and must-have features — see the breakdown above.

What is the difference between Bitrix24 and SugarCRM?

Bitrix24 is a CRM platform for managing pipeline, contacts, and revenue forecasting. SugarCRM is a CRM platform for managing pipeline, contacts, and revenue forecasting. Both compete in CRM Software; compare their strengths and best-fit company sizes above.

Which is better value, Bitrix24 or SugarCRM?

Our editorial value scores put Bitrix24 at 76/100 and SugarCRM at 86/100. Bitrix24 is Quote-based; SugarCRM is Quote-based. Request quotes from both to compare against your scale.